Reference

Privacy Policy for Your Account Data

We keep this Privacy Policy tied to the account steps you actually use: mobile login, lobby access for Blackjack, Caishen Wins and E-Sports Arena, and wallet checks with…

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How Our Policy Applies in Indonesia

intan123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step, so we explain what we collect, why we need it, and how you can ask us to update it. We use registration details, login records, device signals and wallet references to run account access, prevent duplicate account misuse,

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process DANA, OVO, GoPay and QRIS checks, and answer your support requests. We do not sell your personal data. Where access, eligibility or identity checks are discussed, they depend on local law and are available only where local law permits. If a rule changes in Indonesia,
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we may adjust how we verify accounts and update this page so you can read the current handling before you continue.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Contact Us About Privacy Requests

Privacy questions need a clear route, not a generic inbox. If you are checking the policy from Denpasar, you can reach our team through live chat, WhatsApp or email and ask about…

Live chat Use the chat button after login for quick privacy questions, including cookie settings and recent account access. Our team is available from 09:00 to 23:00 WIB and may ask for your registered phone number.

WhatsApp support Send a message from the phone number linked to your account when you need a privacy data check. We can confirm wallet references for DANA, OVO, GoPay or QRIS without exposing full transaction notes.

Email request Email works for correction, access and deletion questions that need a written trail. Include your account ID, registered email and the device you used, such as Android Chrome or iPhone Safari.

ACCOUNT HANDLING

How We Handle Your Privacy

Our Privacy Policy is written around the actions you take inside the account, not around vague data labels.

Account registration

When you create an account, we collect the details needed to identify your login and contact you about privacy matters. That can include your username, phone number, email address and account security checks.

Device records

We record device and browser signals such as Android Chrome, iPhone Safari or desktop login sessions. These records help us spot unusual access and answer your question if you do not recognise a session.

Cookie use

Cookies help remember your language choice, login state and lobby display settings. You can clear them through your browser path, such as Chrome Settings, Privacy and security, Clear browsing data.

Wallet references

For DANA, OVO, GoPay and QRIS, we keep payment references needed to match your account wallet activity. We avoid storing unnecessary notes and use the records mainly for verification and support checks.

Retention checks

We keep personal data only as long as needed for account operation, legal record duties, dispute handling and security review. When retention is no longer needed, we remove or anonymise records in our systems.

Change requests

You can ask us to correct outdated contact details, check what account data we hold, or request removal where allowed. We verify ownership first through your registered contact path before changing anything.

Privacy Policy Questions You May Ask

Before you open an account or continue using the lobby, read how your data is handled during login, wallet checks, support contact and cookie use. These answers focus on practical privacy rights: what we collect, how you can contact us, how changes are requested, and what happens when local rules affect access.

We collect the details needed to create and protect your account, such as username, registered phone number, email address, login history and security records. We use them for access checks, support contact and account ownership confirmation.

No. We keep the wallet references needed to match your account activity and resolve support questions. We do not need your full app history from DANA, OVO, GoPay or QRIS to manage your account.

Contact us by live chat, WhatsApp or email and include your account ID plus registered contact detail. We verify ownership before sharing account data, because privacy requests must come from the account holder.

Yes, you can request a correction through support. We may ask you to confirm your current login, registered contact detail and recent wallet reference before updating phone or email records in your account.

Cookies keep your login session, language choice and lobby display working across mobile and desktop. You can clear cookies in your browser settings, but you may need to log in again afterward.

We keep records while they are needed for account operation, legal record duties, security checks and dispute handling. When those needs end, we remove or anonymise data based on our internal retention process.

Access and eligibility depend on local law and are available only where local law permits. If a rule affects your account, we may need extra verification or may limit access while we review the requirement.

Privacy Policy for Your Account Data

Contact Us About Privacy Requests

How We Handle Your Privacy

Account registration

Device records

Cookie use

Wallet references

Retention checks

Change requests

Privacy Policy Questions You May Ask

01 What personal data do we collect when you open an account?

02 Do DANA, OVO, GoPay and QRIS records include my full wallet history?

03 How can I ask for a copy of my account data?

04 Can I correct my phone number or email address?

05 Why do we use cookies on mobile and desktop?

06 How long do we keep privacy-related account records?

07 What happens if local law affects my access?

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